Privacy Policy

PlayBadminton (“PlayBadminton”, “we”, “us”) operates the website at playbadminton.live. The platform lets organizers post drop-in badminton sessions and lets players sign up for them. This policy explains how we handle personal information collected through the site.

We collect only what we need to run the service:

• Account details — name, email address, and (optionally) phone number used to create and sign in to your account.
• Authentication data — when you sign in with Google, Apple, magic link, or phone OTP, we receive a verified email address or phone number from that provider. We do not receive your password.
• Profile information — display name, avatar, and skill level if you choose to add them.
• Session data — sessions you create as an organizer (name, date, location, price, notes) and sessions you sign up for as a player, including waitlist position.
• Payment data — if you subscribe to a paid organizer plan, payment is processed by Stripe. We store the resulting subscription status and a Stripe customer ID, but we never see or store your full card number.
• Communications — messages you send through the “Contact organizer” feature, support requests, and email delivery logs (so we can troubleshoot bounces and unsubscribe requests).
• Technical data — standard request logs from our hosting provider (IP address, user agent, timestamps) used to keep the service running and detect abuse.

• To create and secure your account.
• To show organizers the roster and waitlist for sessions they run, and to show players the sessions available to them.
• To send transactional emails you'd expect: sign-in links, signup confirmations, payment reminders, session updates, cancellations, and waitlist promotions.
• To process payments and manage subscriptions via Stripe.
• To respond to support requests and messages sent through the site.
• To prevent abuse, enforce our terms, and meet legal obligations.

We do not sell your personal information, and we don't use it for advertising or behavioural profiling.

Your information is shared only in these situations:

• With organizers. When you sign up for a session, the organizer of that session sees your name and the contact details required to manage the roster. If you use “Contact organizer”, the organizer receives your message and your reply-to email address.
• With players. If you are an organizer, players who sign up to your sessions can see the contact details you publish so they can reach you.
• With site administrators. A small number of PlayBadminton administrators can access account and session data to operate the platform and provide support.
• With service providers. We use trusted vendors to run the service: hosting and database (Supabase / Lovable Cloud), payment processing (Stripe), and email delivery. These providers process data on our behalf under their own security and privacy commitments.
• When required by law. We may disclose information if compelled by valid legal process, or to protect the rights, safety, or property of PlayBadminton, our users, or the public.

Where applicable law requires it, we rely on the following legal bases: performance of our agreement with you (running the platform), your consent (e.g. optional profile fields and marketing-style communications you opt into), our legitimate interests in operating and securing the service, and compliance with legal obligations.

We keep account and session data for as long as your account is active. If you delete your account, we remove your personal information from our active systems within a reasonable period, except where we need to retain limited records for legal, accounting, fraud-prevention, or dispute-resolution purposes (for example, payment records required by tax law).

Email delivery logs, suppression lists, and unsubscribe records are retained so we can honour opt-outs and diagnose delivery issues.

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. You can:

• Update your profile and contact information from your account settings.
• Unsubscribe from non-essential emails using the link at the bottom of those emails.
• Delete your account from your account settings, or by contacting us.
• Contact us with any other privacy request (see below).

We use industry-standard safeguards to protect your data, including encryption in transit, row-level security in the database, role-based access controls, and re-authentication for privileged administrative actions. No system is perfectly secure, but we work continuously to reduce risk.

We use a small number of cookies and browser storage entries that are strictly necessary to keep you signed in, remember your country/locale preference, and protect against abuse. We do not use third-party advertising cookies.

PlayBadminton is not directed to children under the age of majority in their jurisdiction. If you are under that age, you may use the service only with the involvement and consent of a parent or guardian. If you believe a child has provided us with personal information without appropriate consent, contact us and we will delete it.

We and our service providers may process data in countries other than your own. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for international data transfers.

We may update this policy from time to time. When we make material changes, we'll update the “Last updated” date at the top, and where appropriate notify you by email or through the site.

For privacy questions, requests to exercise your rights, or any other concerns, please reach out via our support form below. We'll respond as quickly as we reasonably can.

Open the support form